We offer a refund and/or exchange within the first 14 days of your purchase, if 14 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
We only replace items if they are not in good condition or damaged. If you need to exchange it for the same item, send us an email at rosco@gatsby.in or call us at+91 98410 82610 and send your item to ROSCO INDIA359, East Coast Road, Neelangarai, Chennai 600 115.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.